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Avoid Laundry Hassles
Avoid the Hassles

Dorm Mom
Let DormMom Do It

Relax and Study
Relax!!
How Does It Work?
For those living in the residence halls or other university housing, a Dorm Mom representative will come to your building on a weekly basis to pick up your bag of laundry for the whole semester. We wash, dry and fold them at our facility and return your clean clothing to you within 48 hours of picking it up. For off-campus residents and non-students, we will come to your apartment or home to pickup and deliver your laundry.
Why Do I Need Laundry Services
  • Free up time to enjoy other things
  • We provide special services like ironing, hang-to-dry, dry cleaning, hand washing
  • If you are a freshman, adjust to college life easily not worrying about laundry
  • We are professionals and treat your clothing with utmost care
  • We specialize in delicate clothing items and will keep them in top shape
  • Your clothing will last longer
  • Very affordable and saves you money.
Laundry Hassles in College
Most colleges have free laundry facilities. Reasons it's a hassle to use the laundry rooms on campus:
  • Wait in line to do your laundry
  • Lack of respect or care for others' laundry
  • Your laundry could be stolen if you are not watchful
  • Dirty washers and dryers could stain your clothing items
  • Items that need hand wash or hang to dry may be a pain with roommates and hallmates
  • Campus washers and dryers could break from excessive use and may take a couple of days to be fixed
  • Find Below Sample Hassles Experienced Using Campus Laundry Facilities
For college students, Dorm Mom offers 3 laundry service plans to suit the needs of various students. The service plans include:

Light Use Option (up to 10 lbs/week)
This plan can hold up to 10 lbs of laundry. To give you an idea, you can fit the following into a Light option weekly:
  • 3 Pair of Jeans
  • 1 Pair of Shorts
  • 2 Button-Down Shirts
  • 5 T-Shirts
  • 9 Pair of Underwears
  • 7 Pair of Socks
  • 1 Towel
Normal Use Option (up to 15 lbs/week)
This is our default option and most people would fit into this plan. This plan can hold up to 15 lbs of laundry. You can fit the following into our Normal option weekly:
  • 5 Pair of Jeans
  • 3 Button-Down Shirts
  • 6 T-Shirts
  • 9 Pair of Underwears
  • 8 Pair of Socks
  • 2 Towels
  • 2 Pair of Shorts
Heavy Use Option (up to 25 lbs/week)
If you tend to change clothing more often and you are someone that's into sports, working out, etc and needs a lot more laundry done, the Heavy Plan is for you.  The laundry bag can hold up to 25 lbs of clothing. To give you an idea, you can fit the following into a Heavy Option weekly:
  • 7 Pair of Jeans
  • 3 Pair of Shorts
  • 7 T-Shirts
  • 14 Pair of Underwears
  • 6 Button-Down Shirts
  • 16 Pair of Socks
  • 3 Towels
  • 1 Set of Sheets
Dorm Mom provides its signature line of laundry services to non-students living around University Campuses where we currently provide services at. Pricing differs from what students pay because non-students may do laundry more or less often.
Dorm Mom provides services to:
  • Individuals or busy professionals
  • Families
  • Senior Citizens
  • Businesses
  • Group Homes
  • Summer Camps
  • University Departments and Laboratories
Pricing Information:
  • Pay per Pound of Laundry Done
  • There may be a delivery fees depending on your location
  • The delivery fees, if applicable, is due before the initial pickup
To schedule a pickup or request quote on exact pricing, please click the "Sign up Now" button to continue.
  •  
    4/7/2014
    I've been very happy with the service and it's been pretty good. I prefer a little more consistency with the service, though, and the timing windows are a little large. Sometimes, it's hard to wait for the full time window. The laundry service itself has been great, just the timing is tough sometimes.
    - drewmaks
  •  
    4/7/2014
    This semester has been great! 5 star service. I consistently get a text message in the morning and the driver does a great job with consistency. The service is very convenient and I'm very happy.
    - fjd006
  •  
    3/24/2014
    I'm very happy with the service. Its been very helpful and I'm going to sign on for next quarter.
    - federerfan12
  •  
    3/24/2014
    I love it. Its been a great help and it's fantastic. It's taken away a lot of the stress of laundry.
    - abeatle1
  •  
    1/29/2014
    The service was pretty good. I liked the fact that they are very accommodating to my needs, time-wise. They are very open to picking up the clothes at any time. The clothes were clean and service was great. I will be using the service again in the future!
    - Rami.Sherman10
  •  
    1/25/2014
    The service is good, but sometimes the pick up days of only Monday and Wednesday isn't enough. The clothes themselves were very clean and I was very happy. I am going to be using this service again.
    - SAllen5
  •  
    1/21/2014
    I did like the service, but the early morning pick up was no good for me. The service was good though.
    - pwdoyle5
  •  
    1/20/2014
    Everything was great and the service was amazing! One time, a sweatshirt's zipper came off a little bit which was disappointing, but overall you guys were great. I really loved the service and it was amazing. 5 stars!
    - drsnick
  •  
    1/15/2014
    It was a good service last year, I like the concept but I didn't use it again this year. I found a company that was more convenient for me, though, which is why I switched.
    - saf023
  •  
    1/12/2014
    Angie at Dorm mom is wonderful. My son can text her as needed to pickup the clothes. She takes pride in her work and everything comes back perfectly folded and clean. I took the high level 25 lb per week plan and it seems to work well. A wonderful service to have for a university student. Very good at customer service on the phone as dorm mom takes calls 24/7. Debbie Howard Mom of University of Rochester student
    - dhoward12
  •  
    1/11/2014
    Everything was great! Service was fantastic! I would actually give this service 6 stars on a scale of 1-5!
    - youngrc
  •  
    1/10/2014
    Everything was fine with the service! Why isn't there rollover laundry weight usage for the subscription plans, though? It's expensive when it goes overweight. As for the service, my clothes came back fine and they always came back better than they were when I gave them to them. There was never anything dirty. Really, no complaints. I've never had any issues, they were very flexible with the pick ups and everything.
    - puthst01
  •  
    1/10/2014
    Everything was fine this semester! I actually already signed up for next semester!
    - pkillian
  •  
    1/9/2014
    It was awesome service! No suggestions for improvement here, everything went very smoothly.
    - donocorn
  •  
    1/9/2014
    The service was perfect. I am going to use the service again and wouldn't change anything.
    - willmckelvey
  •  
    1/5/2014
    The service was great and awesome. The guy who picked up my clothes, Victor, was a pleasure and so nice and so accommodating. I'm going to be using the service again in the Spring. The only little thing is when you return the laundry, the bags are tied pretty tight, I had to cut the bag one time and get a new one! Other than that one instance, which it may just be me, I really liked the service.
    - emilyberkun
  •  
    1/4/2014
    Pretty good job with no complaints. I liked the communication regarding pick up times. That was my favorite thing. The clothes were always great!
    - elizabethcarolgoslin
  •  
    1/4/2014
    Overall, the service was pretty good and pretty solid. Occasionally, I missed the driver and had to call and wait for him to come back. Overall, he was a pretty flexible driver. This would be a 5 star service if there was some easier way to drop off the laundry. If there was a safe place to leave it for a couple hours, this would be perfect. I don't want to just leave it outside for a couple hours.
    - millerts
  •  
    1/4/2014
    It was awesome, I have no complaints. I wished I got this service freshman year! Actually using the service, it's been a major time saver. I explain to people that it offsets the costs by just the time saved alone. This service has absolutely been 5 stars
    - zulutiger
  •  
    1/4/2014
    You guys did good. The driver was really great. She picked up my clothes, washed, dried and folded it. My clothes were always clean. I will be using the service again
    - zack-bonner
  •  
    1/4/2014
    The service was great, very good, very reliable. I already set it up so I will be using the service again next semester. Harold, who picked up my laundry, was great man, very reliable and kind.
    - zweg1
  •  
    1/4/2014
    The service was really, really good. I've had it for a few semesters. I am planning on using it again next semester. You guys do a really good job.
    - ctarrau
  •  
    1/4/2014
    You guys did pretty well. I decided to cancel because I decided to do my laundry myself. You guys did your job well, though, and I have no complaints with the service.
    - vijayparuchuri
  •  
    1/4/2014
    I really do like the services, but I don't want to renew the service. The concept is a great idea and I would love to do it with a flexible person. The person in charge of the Berkley branch is hard to communicate with. I understand that he is busy, but I felt like I was working around his schedule all the time, not the other way around. I want it at least half way, but he was very inflexible. This offset any potential benefits. Even when we agreed upon a time, the driver would end up changing the time anyway. Extremely disappointing for what could be a great service. I would have loved to use the service, but now I'm just going to do the laundry myself in the laundry room.
    - oherschmann
  •  
    12/23/2013
    I thought they did well on communication via text, that was good, and I don't even know what they can improve. 2 day turnaround. I was happy with the service and will use it again in the future.
    - cjacks32
  •  
    12/23/2013
    I would give the service 5 stars last year, only 2 this year. The timing was terrible and the driver was not flexible at all. I go to Gettysberg and am disappointed. The timing was the main and only issue with the service. I am going to use the service again in the Spring because I have no other way to do laundry, but I really NEED the timing to be better. The cleaning itself was fine!
    - zamban01
  •  
    12/23/2013
    It was great and a lot better than last semester. The new driver, Brad, was excellent. Brad was really good and I was very happy with the service overall.
    - alvaronv
  •  
    12/23/2013
    They were nice, responsive, and very nice about getting my clothes. They did a nice job and I was happy with the service. I liked it. Sometimes, I had a problem with the pricing scheme - when I went overweight I was charged more and didn't really like that. My laundry was different from week to week. Sometimes my bag was heavy and sometimes it was light.
    - adamdzacher
  •  
    12/23/2013
    It was quick and easy to get the laundry back. No problems at all with this service. I was definitely happy with the service!
    - aaronknapp
  •  
    12/21/2013
    Dorm Mom is definitely a 5 star service. The laundry pick up and drop off was very efficient, he always texted and had the laundry folded. I also got a cleaning service once. The ladies were the sweetest nicest ladies and went above and beyond. They cleaned things quickly and efficiently. I can't really think of anything they can improve on, the rates are fair and I love the service.
    - giawalsh
  •  
    12/21/2013
    Timing issues is the only thing we could improve. But overall, the service was pretty perfect. Other than the timing, I was very happy with the service and would use it again.
    - nickdoria51
  •  
    12/21/2013
    Overall great, and I'm happy with the service.
    - twolffers
  •  
    12/21/2013
    You guys came on time and it was very convenient. Very lenient with the time. Victor was very nice and a very good guy to work with. Overall, I was very happy with the laundry service provided. It made packing up at the end of the semester very easy!
    - ltg289
  •  
    12/21/2013
    Getting the laundry back the next day was nice. The window for picking up and dropping off was good. I think keeping the service as is would be great. Overall, I was very happy and satisfied with the service.
    - saturn1227
  •  
    12/21/2013
    I think it was all good, honestly. I wasn't sure my poundage so I want to know a way to check that. I am told that I can check it on my account, though. Overall, I was very happy with the service and would use it again!
    - geislerjosh
  •  
    12/21/2013
    I liked how my laundry came back sorted and folded. Maybe if it was sorted by type of item, that would be easier for me. But overall, the service is pleasing and good. Although, I don't think my laundry is over ten pounds when I'm charged for over ten pounds. If I can carry it, it seems lighter. I may up my service plan to 15 lbs next semester.
    - jaynematza
  •  
    12/21/2013
    Overall I really liked the clothes. It was folded, it was clean, it was good stuff! You were on time and you killed it!
    - xgamer23
  •  
    12/21/2013
    You guys do pretty much everything well and I don't really have any recommendations.
    - pargy95
  •  
    12/21/2013
    This is very convenient didn't have to do laundry. I like the service. But, the Person picking up my laundry (Victor) only came between 8 and 10 at night. Sometimes I wouldn't be available during those hours, even though I filled out an availability form at the beginning of the semester. This was a big downfall. Victor was my driver and I didn't like this aspect of the service.
    - harrisblum
  •  
    12/21/2013
    Dorm Mom was pretty good. I was overall happy with the service.
    - whitneydpm
  •  
    12/21/2013
    Everything overall was very good and the delivery man was very flexible. Very consistent, but there was one instance where the jacket was lost. But I was reimbursed in cash, but it was a little annoying. Overall I was happy with the service and would use it again. It was great.
    - csf0513
  •  
    12/21/2013
    It was a really good service. Victor was very great. The only complaint I have is that some weeks my laundry wasn't picked up and the following week I was charged extra because the load was bigger. Victor was great but he got into a habit of not texting or calling when he was at the house. Sometimes I would miss him and wasn't sure that he was there. This could be resolved by something as simple as receiving a text from Victor when he is actually there. It was inconvenient when they would pick up from Sunday to Tuesday, but I would call on Wednesday and they weren't picking up laundry anymore.
    - bjkops
  •  
    12/20/2013
    The service was really convenient having everything folded, but sometimes there was hair in the clothes that wasn't my hair. That was a little gross, but overall, I was very satisfied with the service.
    - xojrh29
  •  
    12/20/2013
    The speediness of the pick up and drop off was very good, always one day. The service worked out very well. There's nothing I would improve. I think I'm going to do the semester plan again next semester.
    - zachary_weiss
  •  
    12/19/2013
    Pick up and everything was great. The pick-up timing was sometimes inconvenient, other than that it was great. Everything with the laundry and the turnaround with the laundry was great.
    - jsfein1795
  •  
    12/19/2013
    Definitely some of the t-shirts shrunk and there were some stains on his pants that weren't cleaned. Also, the clothes could be softer - they are very hard. They clean the clothes, but could improve. They are an average service but can definitely be better.
    - jgropps
  •  
    4/17/2013
    I like using the service because it is easy and the guy who picks up my laundry is incredible. Everything has been great. I would gladly refer my friends to use the service.
    - dacharm01
  •  
    4/15/2013
    I like not having to do my own laundry. I have had some issues with going over my laundry, and the availability of time that is allowed for my laundry to be picked up. I have missed some pickups because I can't be available for the entire window of time the driver needs.
    - skiingchris
  •  
    4/15/2013
    I like using Dom Mom because it is convenient and the person who picks up my laundry is flexible with my schedule.
    - ecozangi
  •  
    4/12/2013
    I like that I don't have to do my own laundry. I have not had any issues, and I would refer my friends to use the service.
    - junkobo
  •  
    12/12/2012
    I like that I don't have to do my own laundry when my schedule is filled. No other issues. I will refer my friends to use the service.
    - bklein
  •  
    12/5/2012
    Using Dorm Mom is super easy and I have not had any problems.
    - clc032
  •  
    12/1/2012
    I use Dorm Mom because I don't have to think about doing my own laundry and it saves me a lot of time. No complaints. I would refer to my friends.
    - lcasas
  •  
    11/12/2012
    I like that I can always contact Tony, and they are always on time, and that my clothes come back clean all the time. I have not had any real issues. I have been referring my friends to use the service.
    - dmklein
  •  
    11/12/2012
    I have missed some pickups because I got a new job on campus and I am not allowed to have my phone on me, so this is a bit difficult, but all in all the service is good. I would refer my friends to use it.
    - djk276
  •  
    11/2/2012
    Using Dorm Mom saves me a lot of time and it is a very helpful service. I sometimes have trouble with the driver at UMD because if I am not exactly there at my specified time, I end up running to catch him if it is even one minute later than my time. I would definitely recommend the service to my friends for next semester.
    - emilyberkun
  •  
    11/2/2012
    the pickup and delivery is very convenient. I have not had any other issues using the service.
    - bobbiebennett
  •  
    7/5/2012
    The service is quick, the people are efficient and its easy to contact the delivery people.
    - eriksny92
  •  
    7/5/2012
    I found using the service to be really convenient because they would text me before they came to pickup or dropoff and sometimes I would be later than expected because of practice, but they would work with me, which was great.
    - rctanasij
  •  
    7/4/2012
    The actual service itself was greato once it started, however, it was really difficult to get initially setup with, and the billing in the beginning was tricky on the website.
    - krosen1
  •  
    7/4/2012
    There was nothing I didn't like about using Dormmom laundry services at Florida State! The lady was always on time and my clothes always came back clean.
    - jonathan
  •  
    7/4/2012
    I really like using the service because I was given it as a gift and it helped so much not having to do laundry with my busy schedule. The only thing I found difficult was knowing how much 10 or 15 pounds was in the laundry bag, so occassionally I would be charged overages and not know why.
    - ejswinehart
  •  
    7/3/2012
    I use Dorm Mom laundry services at the University of Rochester, and I love not having to do my own laundry. My roomate and I both use the service and we find the scheduling to be really easy for us. No complaints.
    - danielle.class
  •  
    6/23/2012
    I really liked my delivery person. His name was Eddie and he was fast, made service convenient to use, was communicable and very versatile.
    - lucy.minn
  •  
    6/20/2012
    My mother signed me up for the service, but I ended up cancelling it before ever getting to use it. I may however, be intersted in using it in the future at the University of Chicago. I informed her of the June 30th deal.
    - gcosta
  •  
    6/20/2012
    I use Dorm Mom at Cornell, and it allows me to have more time for other school activities. I love how convenient it is to use. No complaints.
    - gmalina
  •  
    6/20/2012
    I like using Dormmom mostly because I don't have to do laundry myself, but also because it is always delivered, folded and returned to me quickly.
    - schwartz-mary
  •  
    6/20/2012
    I really like using this laundry service because I don't have a car, and my apartment complex does not have a washer and dryer, so without it I would be in trouble.
    - lorriquilt38
  •  
    6/18/2012
    They are really reliable and my laundry always comes back neat and categorized. I have used the serivce for 3 years but I graduated this semester. The only thing that was sometimes a problem was that they would not always be there at exactly the time they said that they would. For example, if they said 7pm, they might show up at 6:45pm, and I would miss the pickup.
    - katy728
  •  
    6/16/2012
    The people who picked up and dropped off my laundry at Ithaca were very punctual. No complaints.
    - zweg1
  •  
    6/10/2012
    it was very convenient being a graduate student because I have a limited amount of time to get things done.
    - miracles191
  •  
    6/10/2012
    I like how my laundry came back neatly folded each week, however, I had some stains on a few items that I felt should have easily come out and they didn't get them out so this was a little frustrating.
    - jweintr2
  •  
    6/10/2012
    I like using Dormmom because they come right to your dorm to pickup your laundry. I didn't like however, that it took several days to get my laundry back(usually 2-3days.)
    - zjaqu001
  •  
    3/31/2012
    As a married couple using the service, having our laundry picked up and delivered to our door makes life a lot easier, and saves time from having to do it ourselves.
    - avnerdorman
  •  
    3/31/2012
    Dorm Mom is great at UMass because it is convenient, and my clothes come back thoroughly washed and folded.
    - Traciedonzis
  •  
    3/31/2012
    they come right to my dorm to pickup and drop off my laundry which makes using the service really awesome!
    - emt
  •  
    3/31/2012
    I don't have to do my laundry! Awesome!!!!
    - schwartz-mary
  •  
    3/31/2012
    I love using Dormmom because it is just easier than doing my own laundry.
    - jaredrubenstein
  •  
    3/31/2012
    I love that my laundry comes back clean, and I don't have to go more than a week without clean laundry because of this service.
    - asander1
  •  
    3/29/2012
    it is convenient and they are pretty flexible with the scheduling for pickup and delivery of laundry.
    - gold8112
  •  
    3/29/2012
    I like using Dorm Mom laundry services at UMD because it always comes back netly folded, but sometimes it is difficult to make the pickup times. Would it be possible to have more pickup times on the same days?
    - cdonenfe
  •  
    3/29/2012
    I like using Dorm Mom because it is easy to use, convenient to setup and they return my clothes fast.
    - mjdimeglio
  •  
    3/29/2012
    I like using dormmom because they are reliable and pickup my laundry regularly.
    - Gabrielle.R.Auerbach
  •  
    3/29/2012
    my laundry is always returned to me wrapped and folded neatly.
    - mnarjona
  •  
    3/29/2012
    At the University of Michigan and I don't have much time with my schoolwork and it relieves stress knowing that I don't have to do my own laundry. A few times I have had difficulty arranging pickup and delivery, but for the most part its fine.
    - dpakma
  •  
    3/29/2012
    I like using Dormmom because it takes the hassle out of life. It is convenient, but sometimes at Northwestern the vendor texts me too late in the day and I cannot go back to my laundry, so maybe if they could text me earlier in the day, I wouldn't miss the pickup time. Also, if there were more pickup times available other than Tues/Thurs, it would be helpful.
    - smonacelli
  •  
    3/29/2012
    I like using Dormmom at the University of Michigan because it gets picked up and dropped off right at my door. My laundry gets brought back within 2 days, but some of my friends who use a different service get it back within the next day.
    - jwoldy
  •  
    3/29/2012
    it is easy to set-up and easy to use. One problem that I had was that last semester I was overcharged for 15 lbs, and I only had 10. I talked to a few people, but never got the money back in my account.
    - Ali.Wendroff
  •  
    3/29/2012
    I like using Dormmom laundry services because it makes doing my laundry so much easier and faster.
    - jeffreythomasweiner
  •  
    3/29/2012
    It is easy and the scheduling is much better this semester than last semester.
    - pmw011
  •  
    3/29/2012
    Using Dormmom is very easy to setup and the people who come and pickup the laundry are very efficient. I have had some scheduling issues, but for the most part, they are pretty flexibile.
    - chessie1097
  •  
    3/29/2012
    It is convenient and saves me a lot of time, the schedule is easy to follow because it is the same every week and I like how he texts me to remind me just before he comes to pickup and drop off my laundry.
    - ejswinehart
  •  
    3/29/2012
    It is reasonably priced, and the delivery guy here at UMD is real nice.
    - msusser
  •  
    3/29/2012
    I love using Dorm Mom laundry because it allows me to be lazy! It is also very convenient. I am wondering if I have 23 lbs of laundry each week, can the vendor only do 20, and return the remaining 3lbs to me dirty so I don't get charged extra?
    - hhsaccount
  •  
    3/29/2012
    I love using the service because it is very convenient, but sometimes they are real late (1hour) for picking laundry up after they text me, which can be difficult.
    - msrasmom
  •  
    3/29/2012
    it is easy to use and the laundry comes back right to my door!
    - jkr51892
  •  
    3/29/2012
    I get my laundry done every week and the people who pick up are very punctual. The only problem is that it is a little inconvnient because the driver cannot get close enough to my dorm (Harbin Hall), so I have to drag my laundry down the street to him. I have talked to him about ways to get closer, do you think you can mention it to him?
    - ericarabinovi
  •  
    3/29/2012
    They come right to my door to pick up and dropoff my laundry, which makes it so convenient.
    - mxray333
  •  
    3/28/2012
    I love that my laundry is picked up at my house, brought back the next day and is always clean and folded. I hate doing laundry, so this service is great!
    - lpincus
  •  
    3/28/2012
    I am really busy with my schoolwork and whatnot,and don't have time to do my own laundry, and this service helps me have time for the things that are most important.
    - desalesflygirl
  •  
    3/28/2012
    I like using Dormmom because they use texting to notify me that they are coming to pickup my laundry, however, sometimes they text me only when they arrive, and don't give me any notice to get my laundry. I would like a bit more notice, at least a couple hours before they come. Also, could we have more daytime pickup hours,a dn pickup times?
    - tee5192
  •  
    3/28/2012
    I like using Dorm Mom because the guy who picks up my laundry is very nice and very responsive when I call. My laundry is always returned the same day which is great. I am having a problem with the detergent they are using on my clothes, they are clean, but the smell is strange. Can they use something different? Also, my clothes are wrinkled when returned just necause of the nature of the bag that you provide. Can we use something more solid make sure the clothes don't get wrinkled upon return?
    - davidpavlik
  •  
    3/28/2012
    I really liked the guy that came to pickup my laundry, he was pretty nice. It typically took two days to get my laundry back, but I didn't really have that many clothes. I only stopped using the service to save money for this semester.
    - osbornj
  •  
    3/28/2012
    I like using Dorm Mom because the subcontracter you use, Laundrybus, is great. Eddie, who comes to get my laundry is personable, and on time.
    - lucy.minn
  •  
    3/28/2012
    I love using Dormmom because they are really convenient and able to work with my schedule, and I get my clothes back quickly.
    - gmalina
  •  
    3/28/2012
    I like using Dormmom because it allows me time to complete my school activities when I would have had to be doing my laundry. Sometimes I am not always able to make my pickup or dropoff time, and they are pretty flexible with me which I appreciate.
    - naturalstyle
  •  
    3/28/2012
    Dormmom needs to have more flexibility with pickup times and different days at UMD. Sometimes if I am running ten minutes late the person will not wait for me, and maybe they could also give us more warning than an hour when texting us to let us know that they are coming.
    - sheltienm
  •  
    3/28/2012
    I like that the people are pretty punctual with my laundry. The availability for pickup times is also really good.
    - mmalca
  •  
    3/28/2012
    Dormmom is a great service for me because it is convenient, and because the woman who picks up and drops off my laundry is excellent at communicating with me. She never misses a beat and we always tallk about holidays and breaks to make sure everything is on track.
    - Brad_Klein
  •  
    3/28/2012
    The pickup person that contacts me, they are friendly, timely with pickups and dropoffs and flexible if I need to change a time for either one.
    - dmklein
  •  
    3/28/2012
    I have a busy class schedule and limited time to do laundry. Dorm Mom has saved me so much time and my laundry comes back clean, and folded, and I appreciate it!!!
    - mlk808
  •  
    3/28/2012
    I don't know what I would do without Dorm Mom! Thanks!!!
    - bkeutzer
  •  
    3/28/2012
    the pickup and dropoff is flexible and fits well with my class schedule. They allow me to change times when my schedule changes and pickup location is convenient at Cornell University
    - yk398
  •  
    3/28/2012
    It is quick and easy. They come and pickup my laundry, and it is brought back the same day.
    - helene245
  •  
    3/28/2012
    Love Dorm Mom because my clothes come back clean and folded all the time, and when I call the lady she comes.
    - kwhaoh
  •  
    3/28/2012
    My Dorm Mom is really kind. I love the service because I can get my laundry done quickly, and I also really enjoy the lady that picks up my laundry at Florida International University.
    - zjaqu001
  •  
    3/27/2012
    The laundry service is convenient and always on time. No complaints.
    - ezra.idafar
  •  
    3/27/2012
    I like that my laundry is done on a weekly basis, and that it is returned to me they day after they pick it up. A few times I have had missing items such as underwear and socks, however, it is not a big deal.
    - niketennis21
  •  
    3/27/2012
    I liked using the service because my clothes always came back clean and neatly folded.
    - shutton1255
  •  
    3/26/2012
    Dorm Mom is great because it is quick, and makes my life easier. The only thing that was not good was that once my shirt ended up in my friend's laundry, so I just want to make sure that all my items get returned to me.
    - ebloom
  •  
    3/26/2012
    I like using Dormmom because it is fast and efficient and leaves me more time for my studies without having to worry about doing my laundry.
    - jessicabierman
  •  
    3/26/2012
    I am very happy with my laundry serive. The lady who picks up my laundry at Florida State is great because she is so flexible.
    - jonathan
  •  
    3/24/2012
    The first two weeks my laundry was picked up late, but as the weeks have gone on, it has gotten much better and now they are on time. This makes using the service so much easier.
    - danielle.class
  •  
    3/24/2012
    I am really happy with my service this semester. I love that I can get my laundry done at almost any time. The person that picks up my laundry at the University of Rochester is flexible too, which helps a lot.
    - nicklaus.carrothers
  •  
    3/24/2012
    I appreciate how my laundry is picked up and dropped back off in a few days. I ma very happy with my service and there is nothing I would improve upon.
    - bobbiebennett
  •  
    3/23/2012
    This semester has been much better than last semester specifically with pickups being more on time and the person who picks up my laundry being very nice.
    - efertilitysol
  •  
    3/23/2012
    I really like having an established pickup time for my laundry each week, which makes doing my laundry very convenient. There were however two occassions where there were miscommunications with the driver coming to pickup my laundry when I wasn't here, but it got better as the semester went on.
    - kbauerro
  •  
    3/23/2012
    I like this service because I didn't have to do anything, and it allowed more time for my studies. It was a little unorganized at the beginning of the semester through with setting up pickup times. I would get texted at the very last minute, which was really inconvenient.
    - rbarros1
  •  
    1/11/2012
    I would definitely recommend dorm mom's service. It was convenient and the staff was accommodating with the times needed for pick up and delivery. If I was unable to make a time for pick up they would usually come back that night at a different time if I asked. The staff isn't always the most friendly but they get the job done.
    - tee5192
  •  
    1/10/2012
    Dormmom has great prices and a flexible service. I was very pleased.
    - finicala
  •  
    1/6/2012
    I really feel that everything is going wery well with the laundry service. My laundry is picked up and dropped off in a timely manner and that is important for me at Stanford.
    - osbornj
  •  
    1/6/2012
    I love this service because the guy who picks up my laundry is the man! He is great, he picks up my stuff on time and is justa great guy. I don't really think anything needs improvement, I like it how it is.
    - msusser
  •  
    1/6/2012
    I love the service because I do not have to do my own laundry. I wish that the drivers would text us sooner to the time that they are actually coming to pick up the laundry because I cannot always be available in my room from 5:00pm to 6:30pm.
    - michigirl92
  •  
    1/6/2012
    I like that my clothes are picked up on time and that they are returned promptly the next day. I sometimes wish that there were more days available for pickup though.
    - fjnevins92
  •  
    1/6/2012
    I really like that they are on time to pickup my laundry and they are really cooperative with my schedule. Nothing to improve upon at this time.
    - kurtzmankenneth
  •  
    1/6/2012
    I really like the guy who comes to pick up my laundry. He is real personable, flexible with my schedule, easy going and reliable. The only way the service could be even better would be if they picked it up right at my door.
    - gmdamoney
  •  
    1/6/2012
    I struggled a lot with meeting the laundry pickup times, which I guess was my own fault, but a couple times I completely missed the week of doing my laundry, but then the following week was charged overages, which I don't feel is fair.
    - katz4258
  •  
    1/6/2012
    I love using Dormmom! It is convenient and I have never had any problems with getting my laundry back. Don't see any areas for improvement as of now.
    - razad93
  •  
    1/5/2012
    I really like this service because they do a good job with my laundry.
    - dmz1407
  •  
    1/5/2012
    I like that the drivers are on time most of the time to pickup my laundry. I did have an issue where my jeans were drycleaned and I was charged a lot for it when I didn't even order drycleaning.
    - ryan.seymour
  •  
    1/5/2012
    I really like just getting my clothes cleaned for the most part. I feel that it would be helpful if Dormom could create a schedule for students who stay on campus over break to let us know when pick up and drop off times are via email, rather than text.
    - agoodman
  •  
    1/3/2012
    The service is very good, they are always on time, and they call and let me know when my clothes are down stairs. My only concern is thtat my whites do not come out as white as they should. I really like the service! Thanks -Julia Echezarreta
    - echezawhat
  •  
    1/3/2012
    I like the efficiency of the service and that my laundry is taken one day and then returned the next. I do wish however, that the laundry pickup was closer to my dorm(Harbin Hall), because right now I have to walk 5 minutes, up and down stairs to drop it off. I was wondering if there could be a pickup next to Harbin Hall?
    - ericarabinovi
  •  
    1/3/2012
    I love that my laundry came back all folded! The only thing that would be better is if Dormmom had more convenient pickup times at UMD.
    - lpincus
  •  
    1/3/2012
    My daughter moved off campus with no laundry facilities and Dorm Mom was great!
    - lorriquilt38
  •  
    12/23/2011
    I like that they come and take my laundry and they bring it back in two days. They are reliable and the service is so convenient. The olny thing I don't like is that they don't offer the grocery shopping service in our area,(Gettysburg, PA).
    - avnerdorman
  •  
    12/23/2011
    Dorm mom was wonderful this semester. The clothes were picked up and delivered as promised. My daughter came home with her clothes in great condition for the first time since she has been away at school. Worth every penny!!!
    - sheltienm
  •  
    12/23/2011
    I really like using the laundry service because it is very efficient. I wish sometimes that they could vary the pickup days and times from week to week, instead of having a standard set time for the whole semester because my schedule is not always the same from week, sometimes making it difficult to prepare for pickup.
    - Ali.Wendroff
  •  
    12/23/2011
    I have no complaints with Dorm Mom. The guy who picks up my clothes for over two years now is very nice, he shows up on-time, and my clothes are always folded when I get them back. I really like using this service, but I am not crazy about the way the laundry charges are calculated, meaning the weighing of the laundry. I feel it would be better to take an average of the student's consistent weekly usage rather than charge overage fees.
    - zikaras
  •  
    12/23/2011
    I appreciate the way that my clothes always come back to me in good condition, and that they are always folded very neatly.
    - jenniefalic
  •  
    12/23/2011
    The laundry pickup service is very convenient, although sometimes the people who pick-up the laundry are not always on time.
    - jtk110
  •  
    12/21/2011
    Dorm mom is a great service because of it convenience.
    - sspecter91
  •  
    12/19/2011
    The service was very difficult to initiate with many phone calls and e mails. It was also hard for me to understand a few of the individuals who I initially spoke with, one person told me it was not available at John Carroll. When I called again, I was finally able to get the service set up. After the schedule got under way, everything worked out fine. de Sales Phillips
    - desalesflygirl
  •  
    12/19/2011
    I have been very pleased with the way Dorm Mom has performed this semester, I definitely think this is the best semester yet since I have started using Dorm Mom, which was 3 semesters ago when I was a first semester freshman. I have been difficult to deal with throughout this semester as I have been very busy and Dorm Mom has completely accommodated to my schedule and have waited for me to give them and receive my laundry. I really appreciate everything Dorm Mom has done for me this semester and hope next semester is just as great. The only negative I would have to say about Dorm Mom is sometimes I get a few pieces of clothing and it looks like it has not even been washed, but other than that Dorm Mom has done a fabulous job and I cannot wait to see you guys in 2012. Thanks!
    - jkr51892
  •  
    12/16/2011
    The overall service is good, meaning you get what you want. They pick up your laundry and do deliver it the next day clean, and somewhat folded. It is overall great not to do your own laundry. It gives us college kids a lot more time for other activities. However, there are a few parts of the service that should be improved. For example, the time window the delivery person gives you is too long (over and hour and a half) and can sometimes be an inconvenience. Also, the delivery person is not always on time, which can interfere with us college kids busy schedules. The clothes are also not always folded properly and usually not ironed properly, even if you though I did request and am paying for for some clothes to be ironed.
    - rbarros1
  •  
    12/15/2011
    Alex has been very happy with the service provided by Dorm Mom re: his laundry. To quote Alex" They have it right and do a great job". What a relief for me to know he can spend more time with his studies at Cornell rather than wait in line for a washer and dryer. Thanks!
    - naturalstyle
  •  
    12/15/2011
    very accommodating great service!
    - lspelke
  •  
    12/14/2011
    The service was expensive. We ended up paying more for the additional add-on charges than we did for the entire quarter fee!
    - terittdavis
  •  
    12/14/2011
    I found this service to be extremely helpful as a college student who hates to do laundry. I like how they fold everything and it is returned the next day. I just wish I knew more consistently when they were coming to do laundry pick up/ drop off. Two of my roommates use dorm mom as well and sometimes they would get a text that the driver was here and I wouldn't and vice versa. I also wish I could know in advance exactly when they were coming so I could plan my schedule accordingly. Otherwise, all is great and I've had no problems with their services.
    - o0hdearitsmel
  •  
    12/14/2011
    Flexible Pick-up/Delivery times. Clothes always clean and well maintained. Will definitely use service again and recommend it to friends!
    - mb11d
  •  
    12/14/2011
    I was overall very satisfied with my service. It made things to much easier to not have to worry about doing laundry. One thing that I like that was very interesting was that I noticed certain clothes being folded incorrectly and after a couple weeks (even though I never told anyone) came back folded correctly.
    - abigail.sarafian
  •  
    12/14/2011
    Having a tough time adjusting to college life? Dorm Mom is the answer! As a new student there is so much to worry about. Dorm mom helped make my transition into college a breeze.
    - mikmk30
  •  
    11/11/2010
    Overall, I was very satisfied with Dorm Mom. Within two weeks of ordering the service I was sent a Dorm Mom laundry bag and had already been contacted by the person who was in charge of picking-up my laundry. I had a torn ACL at the beginning of the semester, so Dorm Mom was incredibly helpful. I just brought my laundry to the Dorm Mom representative right outside my dorm every Tuesday or Thursday. Then my laundry was given back to me (folded) on the next Tuesday or Thursday. The service was great, although a little pricey. However, it would also be expensive to pay $1.25 per wash and then $1.25 for the drier for every load of laundry. I felt that the price was worth the ease and convenience. There was also a time or two where I could not match-up a pick-up time to my schedule, but my laundry was picked up on the next pick-up date. Overall, I would highly recommend this service.
    - edr0008
  •  
    11/8/2010
    Every time the Dorm Mom employees are available to pick up or drop off my laundry I am not available. If only the range of time were elongated then I don't think this problem would exist. I am glad this company is around or else I'd have no clean laundry at all. Thanks Dorm Mom
    - thprice5892
  •  
    11/8/2010
    I am very happy with the laundry service. She is very reliable and it allows me so much extra time.
    - soukup11793
  •  
    11/8/2010
    Summed up: 1. Timely. Once we had a set schedule, they managed to pick up my laundry at the same time every week and drop it off the next day. 2. Cheap. The cost of the service, compared to supplies and using 1.25 per load, is not outrageous. 3. Convenient. They hang-dry shirts I want, and wash irregular loads. If there was one bad side, the first two weeks were a little confusing to set up - they didn't manage to set up a day of the week with me until after that. This is a small gripe, though, and I think the service has been hugely effective and helpful. Thanks!
    - jamessmarion
  •  
    11/7/2010
    If it weren't for dorm mom im pretty sure my son would never do his wash! Not that he couldn't but he wouldn't see the need for it! With dorm mom they come when they are scheduled and always on time and bring the wash back beautifully washed and folded and they bring it back when they say they will! There has never been a problem with lost items and the cost is reasonable! I just feel its a great service for my son and it has worked out very nice! Thank you dorm mom! Sincerely, Joanne Matzelle
    - meljosassy

How Many Pounds of Laundry Would I Need?
See the plan description on this page that gives you an idea of what options are available. If you have to do shirts, pants, sheets and towels, we recommend selecting the normal option. If you are a high traffic person, select the Heavy Plan. If you are not sure, select the Pay-As-You-Go plan.


Can I use my Own Laundry Bag?
Dorm Mom requires the use of our laundry bag for weekly laundry pickup clients. You can use your own bag if you have not received a bag from us but do let us know that you do not have a bag. One-time service clients are not eligible for a free bag but can use their own bag or purchase a bag from Dorm Mom for an additional $10.00. The Dorm Mom bag is a specially made laundry bag used for order tracking purposes and provided free of charge only to clients who purchase a weekly laundry plan. Additional bags after the free bag is an extra $10.00 each.


What If I Needed More Laundry Done After Sign-up?
Simply come on the website, click "My Account" and change your plan. Allow a week to receive any additional bags. You can also call 1-877-478-5332 or send an email to info@dormmom.com to request any change to your laundry account.


Can I Select What Detergent and/or Bleach to Be Used?
Sure, you can tell us what detergent or bleach you would like to be used on your cloth. When you sign up, you are able to select your favorite detergents to get the level of clean and perfumed smell you are accustomed to. If you do not make a selection, we would use the best product out there that gives the best clean.


What Do I do if I Miss an Item of Clothing?
We would ensure that all clothing items we get from you are returned cleaned and neatly folded. In the case something is missing, we would ensure you get it back or your next wash will be free. We would also re-imburse you for the lost item after making sure, the loss was caused by Dorm Mom. We would keep an inventory of each load and make sure everything is returned.


How Do I cancel My Service?
You can cancel at anytime and get a refund of the unused portion of the fees you paid for the service. Refunds are made according to out Refund Policy To cancel, send an email to support@dormmom.com or go to "My Account" on the website and click Cancel Service.


What if I have special clothing that need extra care?
Print out and fill in the Special Care tag on what special care your item of clothing requires and place it on the item before placing in laundry bag. We would ensure adherance to your selection.

Added Advantage

  • Choose preferred detergent
  • Special care tag
  • Hang to dry option
  • Ironing option available
  • Eco Friendly Option


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