What some of our customers thought of the services we provided them.
They were fast and everything was clean! I was very happy with their services and I wouldn't change a thing.
The cleaners who came to clean my apartment did a great job, however, actually setting up the service online was difficult. I signed up for a one time cleaning which was fine, but when I tried to sign up again, they said they couldn't come again for two weeks.
Dorm Moms apartment cleaning was great because the cleaners were dependable, showing up once each week, and they did a thorough job.
I use Dorm Mom at Stanford university for apartment cleaning. It is easy to setup, easy to use and the people come on time.
I am pleased with the apartment cleaning service, as they are efficient, friendly and consistently come every other week.
I really liked that the staff was professional and friendly. I would definitely use this service again.
I requested this service for my son's apt near SUNY Buffalo. This was a great service. The cleaning lady, Annette, was simply great and so helpful. She did a complete cleaning of the apartment and was so polite and had a great personality. She was punctual and very thorough with the cleaning. I will definetely use this service again.
Great service! Very happy. Always punctual and efficient. No complaints whatsoever! Very accommodating to the times that worked for me and easy to contact.
My "Dorm Mom"'s last name was Tito (didn't really catch her first).. She cleaned the kitchen beautifully, but the bathroom and the bedroom wasn't up to par. Because she didn't speak any English, it was very hard to explain to her that a mirror recently broke in the bedroom and for her to spend a bit more time there. So instead we just tried to mime motions for her to use more time about the glass. When we walked in, she was only using a rag and rubbing the floor very hard. Maybe that's why it gleamed but that DEFINITELY didn't get rid of the glass. That night we re-dusted the bedroom because one of us stepped on residual glass.
Also in the bathroom, she cleaned the floor but not the shower curtain or the walls in the shower. We still found grime and hair on the shower curtains which she neglected. Also, we realized that instead of bringing her cleaning supplies - she used ours. Is that part of the deal? I don't think so.. what if we had ran out of Clorox? What would she have done then? Would hand-soap been the next best choice? But all in all, she did get rid of the dust and it does seem much cleaner so.. overall, an OK service.
Cleaner arrived on timely basis, followed student's indications about cleaning, and did a very good job. Additionally, she was very pleasant and cordial.
The staff you sent was extremely polite and very nice, and I was comfortable having him in my apartment, which is very important. He did an amazing job in the kitchen and bathroom, very thorough. Everything smelled really clean! He didn't dust the bedrooms, which I was kind of disapppointed in but I didn't want to ask him to reclean it. Overall, I was very pleased and would have them clean again!
Sign up and someone will contact you as soon as possible to schedule a time that works for you. If you sign up for the semester plan or a recurring clean, we would try to schedule you clean at a spaced out interval. For example, if we schedule your first clean on a thursday at 4pm and that always works for you, we will come by at that time on a regular basis to clean.
Click the Room-By-Room Checklist tab above to see our cleaning checklist. Our goal is to leave your apartment in the best possible condition and we will oblige additional task as long as we have enough time.
We can handle any kind of cleaning. The more frequently you have your apartment cleaned, the easier it will be to keep it clean on an on going basis. It's probably not a good idea to wait months before calling because that may end up costing you more.
No, there is no limitation on the size of the space to be
cleaned. Depending on how how many bathrooms, kitchens, bedrooms, etc. to be cleaned, the price will vary. See the pricing tab for an idea of how much a typical clean would cost for your apartment or home.
We do not quote our prices by square footage. For Dorm Rooms, which are very small in most cases, we charge a lot less than cleaning a full apartment or house. Our prices should be very affordable, if you think it's too expensive, please let us know and we could work something out for you. :)
We recommend you are present during every clean but you do
not have to be. We would need to gain access to your living space to do the
Dorm Mom has its cleaning crew and partners, and each cleaner has passed a background check to ensure the safety of your property and you. Dorm Mom is insured and our cleaners are bonded. If you need more details on the cleaner that would be performing the service, please do not hesistate to contact us.
Simply email or call us and we would reschedule to come have
your room cleaned. If the missed appointment is not scheduled within a week of
the cleaning, you would forfeit that clean and not be eligible for a refund.You
can send an email to to
request a change in your cleaning appointment or better yet, call us at 877-478-5332.
You can cancel at anytime and get a refund of the unused
portion of the fees you paid for the service. Refunds are made according to out
Refund Policy To cancel, send an email to
or go to "My Account" on the website and click Cancel Service.