The overall service is good, meaning you get what you want. They pick up your laundry and do deliver it the next day clean, and somewhat folded. It is overall great not to do your own laundry. It gives us college kids a lot more time for other activities.
However, there are a few parts of the service that should be improved. For example, the time window the delivery person gives you is too long (over and hour and a half) and can sometimes be an inconvenience. Also, the delivery person is not always on time, which can interfere with us college kids busy schedules. The clothes are also not always folded properly and usually not ironed properly, even if you though I did request and am paying for for some clothes to be ironed.
University of Maryland College Park (MD)